The New York State Insurance Department has come out with the 2009 Annual Ranking of Automobile Insurance Complaints, which reflects the results for 2008. Of interest to me is that Liberty Mutual Group dropped from 14 in 2007 to 22 in 2008. The lower the number the better. What has happen to Liberty Mutual since I left in late 2007? Also St Paul Travelers Group dropped from 19 in 2007 to 23 in 2008, for those of you who might be interested, and you know who you are.
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